1. Privacy
People Trace Australia respects your privacy. This privacy policy describes the manner in which “we” “us”, “People Trace Australia” collect and handle your personal information.
By visiting our Site or using or purchasing any service on our Website or providing us with Personal Information (as described below), you acknowledge that you accept the practices and policies outlined in this, People Trace Australia current Privacy Policy and our Terms and Conditions as stated on this peopletraceaustralia.com.au website and other affiliated websites. You should review this Policy every time you provide us with Personal Information to make sure that you agree with it.
If you do not agree with this Policy, please do not provide us with Personal Information or use our Site to purchase one of the People Trace Australia services.
2. Governance
Our Master License is issued by the New South Wales Police Force under the Commercial Agents and Private Inquiry Agents Act 2004 (NSW). We are subject to the Commercial Agents and Private Inquiry Agents Regulations 2006 (NSW).
3. Personal information
Our clients provide us with personal information about themselves and others for the purposes of being able to conduct investigations and skip tracing services.
Regulation 12 of the Commercial Agents and Private Inquiry Agents Regulations 2006 (NSW) requires us to keep a record of the name and address of the person by whom the licensee was engaged (the client), and a record of the nature of the work carried out pursuant to that engagement, as well as the name of the person by whom that work was carried out. Personal information is kept and stored securely and People Trace Australia does not sell or provide this information to a third party.
4. Your Credit Cards
We do not retain customer credit card information after payment for services have been completed.
We do use a third-party payment gateway such as Paypal who also comply with laws relating to the use and storage of credit card information.
5. Website Tracking (Cookies)
When you visit our website, we may track information about your usage and visit, and store that information on web server logs, which are records of the activities on our site. Our servers automatically capture and save the information electronically.
Some examples of the information we may collect include:
• Your unique Internet protocol address,
• The name of your unique Internet service provider,
• The city, state, and country from which you access our website,
• The kind of browser or computer you use,
• The number of links you click within the site,
• The date and time of your visit,
• The web page from which you arrived at our site,
• The pages you viewed on the site and certain searches or queries that you conducted via our website.
The information we collect in usage or web server logs helps to analyse our products and site, its usage, and its content from inappropriate use as well as improve the user’s experience.
WE DO NOT SELL THIS INFORMATION OR PROVIDE IT TO ANY THIRD PARTY.
6. Third Party Services
We use analytics tools provided by Google. The data collected enables us to understand visitor activity and how we may improve our products/service or website. The data that is collected does not enable any user or visitor to be personally identified.
